
In an effort to assist property owners and renters impacted by the recent Kona low floods, this “one-stop” web page has been created to provide valuable information and resources from various sources in one location.
Emergency Declarations and Related News Releases
The disaster emergency relief period shall continue through December 10, 2021, unless terminated or superseded by separate proclamation, whichever shall occur first.
Governor Ige Proclamation Related to Heavy Rains and Flooding, December 6, 2021
Additionally Mayors of City and County of Honolulu, Hawai'i and Maui Counties have also issued emergency proclamations for their respective jurisdictions:
City and County of Honolulu – Mayor Blangiardi Declaration of Emergency, December 7, 2021
Hawai'i County – Mayor Roth Emergency Proclamation, December 5, 2021
Maui County – Mayor Victorino Emergency Proclamation, December 5, 2021
Report Damage(s) from December 2021 Floods to your County Emergency Management Agency
Note: Reporting damage(s) is a voluntary activity and does not constitute an application for assistance nor does it substitute reporting damage(s) to your insurance agent.
After the Floods
After a flood disaster, expect multiple visitors who will want to help you recover. It’s common for multiple visitors to perform damage assessments on your home. No matter who’s knocking, always ask for identification and the purpose of the visit. Never give out personal information such as your Social Security or bank account number. Government officials will never ask for money and you should never pay for their service.

What should I do now?

Although you may not have had flood insurance prior to this event , its still a good idea to contact your insurance agent to discuss what type of insurance coverage you do have that may help in the recovery effort. One of the most common misconception is that a homeowners policy will cover flood damage. Most often, a separate flood insurance policy is needed to cover flood damage to a structure and/or its contents. It is important to note that there is typically a 30 day wait period before a flood policy becomes effective.
Resources
General information on the NFIP:
- For Consumers:
- Website: https://floodsmart.gov
- For Insurance Agents
- Website: https://agents.floodsmart.gov
- Fact Sheet: https://go.usa.gov/xe9rv
Filing your claim:
- Website: How to Start Filing Your Claim: https://www.floodsmart.gov/index.php/start
- Fact Sheet: How to File Your Flood Insurance Claim: https://go.usa.gov/xe9Nk
- Fact Sheet: Starting Your Recovery: FEMA’s Flood Insurance Claims Process: https://go.usa.gov/xe9NQ
- Fact Sheet: Wind vs. Water Damage: https://go.usa.gov/xe9Nm
Recovering from a flood:
- Website: How to Document Damage and Begin Clean-Up: https://www.floodsmart.gov/index.php/flood/document-damage
- Video: How to Document Damage: https://youtu.be/SAAtqAIKY2I
- Handbook: NFIP Claims Handbook: https://go.usa.gov/xe9Ne
- Fact Sheet: Build Back Safer & Stronger: https://go.usa.gov/xe9Nt
- Fact Sheet: Salvaging Water-Damaged Family Valuables and Heirlooms: https://go.usa.gov/xe9Nz
- Graphic: Coming Home After A Flood: https://go.usa.gov/xe9Nu
- Website: Reducing Future Flood Damage: https://go.usa.gov/xe9NS
This page was last updated on December 9, 2021