NFIP Direct to Customer: An Easier Way to Purchase Flood Insurance

While a few inches of water can cause thousands of dollars in damage, most homeowners and renters insurance policies don’t cover flooding. A new tool from FEMA’s National Flood Insurance Program (NFIP) has simplified how customers may address their gap in coverage from the comfort of their home computer or smartphone.

Many Americans may think that buying flood insurance has been viewed as a complex process filled with paperwork, complicated terms and uncertainty for the nation’s costliest and most common disaster. But now, the NFIP is changing that by offering a simple and secure experience that empowers Americans to take control of their insurance journey by buying a policy online.

The launch of the new online self-service tool makes it easier than ever for policy shoppers to explore different coverage options, get a personalized quote and purchase flood insurance directly from the NFIP, all from the convenience of their computer, smartphone or tablet. With just a few clicks customers can customize a policy to fit their unique needs, receive real-time quotes in minutes and purchase coverage to protect the lives they’ve built.

Customers can complete the form online, securely submit their information, and their policy is in review. This means a more streamlined process and more confidence that FEMA is working to protect the American public.

Keep in mind: The new self-service tool complements, not replaces, the existing NFIP sales and servicing model through licensed state insurance agents by giving the public more options to purchase flood insurance with the program on their own schedule and in the way they desire.

The time to prepare for a flood is now — policies take 30 days to go into effect. Get your policy and don’t let the unexpected wash away your hard work.

The NFIP provides about $1.2 trillion in coverage for approximately 4.4 million policyholders nationwide in one of the almost 22,700 participating communities. Visit floodsmart.gov/policy-quote.to get a quote, buy a policy and learn more about how flood insurance can protect you.

Source: FEMA Blog Post “NFIP-Direct-to-Customer”