As Tropical Storm Hone moves away from Hawai'i, Hurricane Gilma poses an additional flood risk later this week. FEMA and its National Flood Insurance Program (NFIP) are standing by to assist you and your community as you work towards preparation and recovery.

Below are resources available for your use. All resources may be shared with or distributed to other partners in insurance, public safety, emergency management, media and elsewhere.

Quick Resources

• Video: How to Secure Documents in Preparation for a Flood English | Spanish 
• Flyer: Understanding Flood Loss Avoidance English | Spanish
• Video: How to Document Damage English | Spanish
• Flyer: NFIP How To Start a Flood Insurance Claim English | Spanish

Preparing for a Storm

• Website: What to Do Before a Flood
• Website: Information on Reducing/Avoiding Flood Damage

Starting Your Claim

• Fact Sheet: Starting Your Recovery: FEMA’s Flood Insurance Claims Process English | Spanish
• Fact Sheet: Wind Damage Versus Floodwater Damage English | Spanish
• Flyer: Identifying Your Advocates After a Flood English | Spanish

Recovering From a Flood

• Website: How to Document Damage and Start Clean-Up
• Booklet: Recovering Financially After a Flood English | Spanish
• For resources on how to save your family treasures, visit Save Your Family Treasures | FEMA.gov.

Social Media Tools

• Social Media Messaging for Hurricanes English | Spanish
• Social Media Post: Flood After Fire Risks English | Spanish
• NFIP Resource Library (additional social media content, videos, and fact sheets)

Additional NFIP Resources

• Infographic: Flood After Fire Risks
• Publication: Answers to Questions About the NFIP English | Spanish
• To learn more about flood safety or to access select resources in additional languages, please visit the Disaster Response webpage on floodsmart.gov.

Contact Information

If you have questions about any of the above resources, please contact  nfipcommunications@fema.dhs.gov.  

For general inquiries about the NFIP, contact the FEMA Mapping and Insurance eXchange (FMIX) center at (877) 336-2627 or by email